Privacy Policy

Effective Date: June 6, 2025

Triple Queens (“Company”, “we”, “us”, or “our”) is committed to safeguarding the personal information entrusted to us by borrowers, lenders, brokers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.

1. Collection of Personal Information

We collect personal information that is necessary to evaluate, originate, and manage private mortgage lending transactions. This includes but is not limited to:

Full name, address, phone number, email
Government-issued identification
Employment and income details
Credit history and credit reports
Property ownership records
Banking and financial account details
IP address, browser data, and usage patterns when visiting our website

2. Purpose of Collection

We collect personal information for the following purposes:

To assess eligibility for mortgage loans
To underwrite, process, and fund mortgages
To verify identity and prevent fraud
To comply with regulatory and legal obligations
To communicate with applicants, borrowers, and brokers
To maintain internal records and documentation

3. Consent

By submitting personal information to Triple Queens or using our website, you consent to the collection, use, and disclosure of your information as described in this policy. If you provide information on behalf of another person, you confirm that you have obtained their consent.

4. Disclosure of Personal Information

We may disclose personal information to third parties in the following circumstances:

To lenders, investors, or mortgage administrators involved in the transaction
To legal, regulatory, or government authorities if required by law
To third-party service providers (e.g., credit bureaus, title insurers, appraisers, lawyers)
To affiliates or successors in the event of a corporate sale or reorganization

We do not sell or rent personal information for marketing purposes.

5. Protection of Personal Information

We implement appropriate physical, technological, and organizational safeguards to protect your information from unauthorized access, disclosure, modification, or loss. These include secure servers, encrypted communication, limited access protocols, and staff training.

6. Retention

We retain personal information for as long as required to fulfill the purposes stated above, comply with legal retention periods, or resolve disputes. When no longer needed, information is securely destroyed or anonymized.

7. Access and Correction

Upon request, you may access your personal information held by Triple Queens, subject to legal limitations. You may also request corrections to inaccurate or incomplete information.

8. Cookies and Tracking Technologies

We use cookies and analytics tools to enhance user experience on our website. These tools may collect IP addresses, browser type, and pages visited. You may disable cookies through your browser settings; however, this may affect functionality.

9. Third-Party Links

Our website may contain links to external sites not operated by Triple Queens. We are not responsible for the privacy practices or content of such sites. Users are advised to review the privacy policies of those websites independently.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we become aware of such data, we will promptly delete it.

11. Liability Disclaimer

While we take all reasonable measures to protect your information, Triple Queens is not liable for any damages, losses, or liabilities resulting from unauthorized access, breaches, or disclosures unless due to our gross negligence or willful misconduct.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our services or website constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under applicable privacy laws, please contact us at:

Triple Queens
Email: info@triplequeens.com
Website: https://triplequeens.com